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Terms & Conditions

Orders and Delivery: Orders placed before 4:30 are despatched on the same day. Orders can also be placed in person at our premises at 85 Hatton Garden, London EC1N 8JR. All orders are despatched via royal mail special delivery. This covers any potential lost or stolen parcels and ensures your goods are delivered the following day. Orders to the Republic of Ireland and other International destinations are sent via Royal Mailís International Signed for service. Alternatively a FEDEX service is available upon request.

Payment: Payment options available to our customers are as follows.

Credit card: We accept all major credit cards including American Express.

Bank Transfer: Please contact us for further details.

Cheque: Made payable to: Hanron Jewellery Ltd.

Returns Policy: Our policy is not to credit returned items unless the item in question is faulty. We do ask that any returns are sent to us within 28 days and accompanied with a copy of the original Invoice. Please not that due to health and safety reasons all earrings and body jewellery that have been worn cannot be returned for hygiene reasons.

Rings and Personalised Jewellery: When placing orders for rings, we ask our customers to specify ring sizes required and to inform us if they are prepared to accept the nearest size available if requested size is unavailable. All orders for name plates and personalised jewellery has to be sent by fax, e-mail or post. Personalised jewellery cannot be returned for credit.

Goods: We have tried to represent the goods sold in this catalogue as accurately as possible; however, all gold weights shown should be treated as approximations and may vary slightly from those shown. All quotes via telephone can be subject to change due to the value of the metal, and customers will be charged the value of gold at the time the order is completed. Please be aware that from time to time we may discontinue items without any prior notice.